Troubleshooting: Difference between revisions

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If you experience problems make sure to:
If you experience problems make sure to:


# Use a LAN cable
# Use a LAN cable instead of Wifi
# Turn off other applications on your computer and other computers in your network to tell if they are the source of the problem
# Prefer DSL/Fiber over cable internet
# Prefer DSL/Fiber over cable internet
# Make sure it is not a DoS/DDoS attack on the server (did it ever work before, do other servers work fine?)
# Make sure it is not a DoS/DDoS attack on the server (did it ever work before, do other servers work fine?)
# Try to trace route the connection to the DDNet server and see if there is bad routing (ask your ISP to fix it)
# Try <code>ping -c ger2.ddnet.org</code> in cmd.exe for a few minutes, stop it with ctrl-c, and check the if the ping jumps there too or you have packet loss
# Try to trace route the connection to the DDNet server (using <code>tracert ger2.ddnet.org</code> in cmd.exe) and see if there is bad routing (ask your ISP to fix it)