Troubleshooting: Difference between revisions

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Since DDNet 16 for Windows the client might create a crash log or assertion log which can be found in the [https://wiki.ddnet.tw/wiki/FAQ#Where_is_the_DDNet_config.2C_config_directory_or_save_directory.3F config directory under "dumps"].

Just send them to the developers and they might be able to find useful information out of them.

If the client crashes at startup, it is commonly a broken graphics driver (see the [https://wiki.ddnet.org/wiki/GFX_Troubleshooting GFX troubleshooting page]) or an antivirus software (search the internet for how to disable it for a specific application/DDNet).

''<small>Note: Not all crashes / bugs are caused by DDNet code, you should always keep your system and your drivers up to date. Only reproducable or bugs with a crash log, that indicates a bug in the DDNet code, can be fixed easily.</small>''

== Graphics ~~glitches~~ ==

== Graphics problems ==

If you experience graphics glitches, and the developers cannot reproduce them, there is a good chance that your graphics drivers are outdated, contain bugs or simply are abandoned by the hardware company.

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Restart

</pre>

If you prefer to have a more appropriate solution for your problem, visit the [https://wiki.ddnet.org/wiki/GFX_Troubleshooting GFX troubleshooting page], which analysis graphics problems more specifically and gives extra details.

== ALT + TAB problems ==

@@ Line 19: / Line 19: @@
 Since DDNet 16 for Windows the client might create a crash log or assertion log which can be found in the [https://wiki.ddnet.tw/wiki/FAQ#Where_is_the_DDNet_config.2C_config_directory_or_save_directory.3F config directory under "dumps"].
 Just send them to the developers and they might be able to find useful information out of them.
+If the client crashes at startup, it is commonly a broken graphics driver (see the [https://wiki.ddnet.org/wiki/GFX_Troubleshooting GFX troubleshooting page]) or an antivirus software (search the internet for how to disable it for a specific application/DDNet).
 ''<small>Note: Not all crashes / bugs are caused by DDNet code, you should always keep your system and your drivers up to date. Only reproducable or bugs with a crash log, that indicates a bug in the DDNet code, can be fixed easily.</small>''
-== Graphics glitches ==
+== Graphics problems ==
 If you experience graphics glitches, and the developers cannot reproduce them, there is a good chance that your graphics drivers are outdated, contain bugs or simply are abandoned by the hardware company.
@@ Line 35: / Line 37: @@
 Restart
 </pre>
+If you prefer to have a more appropriate solution for your problem, visit the [https://wiki.ddnet.org/wiki/GFX_Troubleshooting GFX troubleshooting page], which analysis graphics problems more specifically and gives extra details.
 == ALT + TAB problems ==